The Chicago Quality Assurance Association (CQAA) is pleased to invite you to our upcoming community session:

Title: Quality Assurance Metrics for Modern Software Engineering
Date: September 24th
Time: 12:00 PM CST
Speaker: David Bialek, AVP of Quality Assurance Engineering, Credit One Bank

In this session, David will share a practical approach to building and applying QA metrics that help teams make defects more visible, identify root causes, improve resolution, and clearly demonstrate the value of quality engineering to leadership.

We will also explore AI quality metrics and how QA organizations can evolve their measurement practices as AI becomes a larger part of software development and testing.

Key takeaways include:

• Metrics you can begin using immediately
• Root cause analysis and defect resolution practices
• Effective ways to report QA value to management
• Practical approaches to metric management
• AI quality metrics for the modern QA organization

David brings extensive QA leadership experience across financial services, software, and consulting, and we are excited to have him share his experience with the CQAA community.

Registration link: https://zoom.us/j/98620475907?pwd=tvZgRGitPiMslVRK2QVgHtdKSMSrgx.1
Access Code: 169716

We hope you can join us and bring your questions and experiences to the conversation.