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Testing in 2026: Lessons from Two Decades of Change

  • 26 Mar 2026
  • 11:00 AM - 12:00 PM
  • https://zoom.us/j/91360522927?pwd=k5xFUYmfbY6AKgwf0iubZjNHhOckrb.1

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Software testing has changed a lot over the past twenty years. What used to be manual testing at the end of long release cycles has evolved through Agile teams, SaaS products, mobile apps, APIs, CI/CD pipelines, distributed systems, remote work, and newer automation tools. Each change increased speed and complexity, and testers had to adapt how they work and how they add value.

Join the Chicago Quality Assurance Association and Philip Lew, President of the Pacific Northwest Software Quality Conference as we look back at the key shifts that shaped modern testing and connects them to what testers deal with today. We’ll discuss how failures moved away from the UI and into integrations and system behavior, how DevOps and monitoring changed what it means to test, how remote work affected collaboration, and what newer automation tools are good at, and where human judgment is still essential. The session focuses on practical lessons testers can use to decide what to test, how to communicate risk, and how to stay effective as systems keep changing.

Key Learning Objectives

After attending this session, participants will be able to:

  • Describe how major changes in software development over the last 20 years reshaped testing practices and tester responsibilities
  • Recognize where problems are most likely to appear in modern systems, such as integrations, configurations, and system behavior
  • Explain why judgment, clear communication, and emotional intelligence matter more than ever for testers working in fast-moving, distributed teams












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